After zero point adjustment the uArm goes down twice on the z-axis before starting to draw. If I put a pen into the universal holder, the arm will actually lift itself up!
Here is a video showing the issue (for the z-axis issue I didn’t even bother putting a pen into the universal holder.):
The bottom line is that I have two uArm Swift Pros since almost two months now and they’re just useless.
Really guys, this is the 3rd hardware startup I back that overdelivers on the hardware perk and completely fails to on the software side.
The fact that you ship software ‘updates’ that break features that worked before seems to indicate you have no or a broken QA process in place and no systematic manual testing.
I just downloaded the 1.1.13p3 Beta and the drawing ist still broken.
Whatever 0-point I set up, the arm moves down just above the surface and “draws”.
When I put in a pen, it still lifts the arm up completely.
thanks for the quick fix.
For the “Outline” option drawing works fine now.
But for the “Black & white” and “Vector” option the Uarm behaves like in Laser mode, also when in drawing mode => whatever i set as 0-value it moves up and starts “drawing”.
