Just got my uArm metal V3, and nothing software-side works. Driver doesn’t exist on website for Mac OSX, and uArm client won’t open in windows 10 or OSX.
So far, very disappointed.
The client seems to execute briefly, but no GUI appears nor does the program appear in task manager programs or processes. Apparently there is a fatal error in the program and frankly that is just unacceptable.
Am I missing something here? Anyone else having the issue?
ONLY windows users need to install driver, and that’s why you can’t find driver for Mac OSX.
Sorry for not stating it clearly in the website.
The new getting started guide will come out next week.
I’ve already furthered the software problem to our engineer, and will get back to you ASAP!
Feel free to contact me anytime.
Hi @Erik_Gordon_Olson, We tested it in Windows 10(32 bit & 64bit) and OS X 10.11. uArm Client is built by Processing. You need to download JRE environment. Please let me know your windows 10 version, 32 bit or 64 bit?
I am having the same problem as Erik. I am working in Windows 10 and have downloaded the driver, the uClient, and the latest firmware. When I open it, the uClient window opens very briefly, for maybe half a second, and then disappears. Regarding Alex’s post from above, I already have a JRE installed on my computer (ver 8u91 from the Oracle website). I’m not sure what my next steps are with this. Do any of the uFactory team have advice for me? Thanks.
Thanks for that Cleo. I tried the 32 bit and something is working. Ive made a video showing you what is happening. Could you have a look at it. I can download the video to dropbox if you cant see the Youtube video. Whatever you need.