I just received my UArm metal with a (physically) broken usb-port. It seems that the pinches of the usb port were too short and the solder joint was not strong enough for common operation. Therefore
I filled the form to reach the support: Nobody answered!
I sent an email to info@ufactory.cc: Nobody answered!
How do I get my broken parts replaced?
Simon
uArm Serial No.: (the No. at the bottom of each uArm reading “UARM-03091601A8”)
I also have a hardware probleme with my uarm, filled the form to reach the support, send a mail but I don’t have any answer …
I’m surprised because ufactory is normally very close to the uarm community …
I really hope that we will get an answer as soon as possible …