Code S17 Xarm6

Hi, I have a code S17 status code [8]. I’ve tried numerous power cycles. Ive followed other forums where the solution is to unbrake, slightly rotate the joint and e-stop. None of these solutions have worked for me. The error persists

Hi Sir,

Would you please share the SN of the arm to support@ufactory.cc? And please take a screenshot of the error page.

Best regards,
Minna