wondering how to get a hold of anyone to help with my new Xarm 6 . Reached out via email also setup a demo . the demo was a no show waited for 35 mins ? Hoping this is not a representation of how things are handled with Ufactory company . please let me know if anyone has had the same experience . Thank you for your time.
Sorry for the bad experience, my colleague Zoe should have contact you.
Normally, you can contact support@ufactory.cc for support.
In case of emergency issue or you need quick reply, please contact me(Daniel) and my colleague Tony
daniel.wang@ufactory.cc
tony@ufactory.cc
Thanks