Laser module diode does not turn on, but fan turns

uArm Swift (Pro) Troubleshooting
1

Laser module diode does not turn on (light up), but the fan turns when in laser engrave mode using firmware and studio version below and several combinations of previous versions. Is my laser module faulty?

uArm Serial No.: C8FD19405607
Firmware Version: 4.3.2
Operation System: Win8.1
uArm Controlling Method: uArm Studio 1.1.21, core 1.0.1

Feedback:
English
中文通道

2

It may faulty, please contact support@ufactory.cc with your product SN or order number for help.