Order and customer service problem

I ordered an uArm from this site on 4/3 with order #1110. Tried to contact ufactory through different ways, but all failed. Does not feel the site is very well supported any more. I would like to know an estimated delivery date.

did you still get your thing?

yes the delivery support is not responsive…but mine finally arrived 2 months later than the estimated date.

they are the most responsive from Indiegogo contact page from my experience