Found the solution. The PLA comes in a spool; that means that the very beginning of the PLA has a curved shape. So before inserting the first 60 mm in the extruder’s head, you must straighten these first 60 mm with your fingers and than carefully insert it in the extruder’s head. After a few tries it should get in place.
I having issues that when i start the 3D print job, that the uArm doenst do anything. I had some messages going around to Lancer but i dont get any response anymore. The last thing he said was make a video and if necessary we will send you a new 3D print module. hopefully with feeder because i think that the the feeder stepper motor was dead on arival. But i dont have a way to test it. Does any one know a way how to test the feeder stepper motor?