UARM Gripper is not working

Baran_Yucesu 2020-01-28 10:33:45 UTC #1

Hello, I am using my UARM Swift Pro via Arduino IDE, I can send move commands successfully but when I send the command to use the gripper, nothing happens. Also I can get the status of the gripper and it returns “V2” which means it is working. I have another UARM Swift Pro and it works without any problem. Could it be a hardware problem? Thank you for your help.

Daniel 2020-01-31 05:57:40 UTC #2

Dose the gripper work with the uarm studio?

Baran_Yucesu 2020-01-31 07:55:15 UTC #3

I never tried it because my project isn’t being developed with uarm Studio, I control the arm with C++ code. The other Uarm works fine but this one’s gripper isn’t responding.

Daniel 2020-02-04 02:45:26 UTC #4

How about try the uArm Studio to let us know wether it’s a hardware or code issue?

Baran_Yucesu 2020-02-04 14:28:54 UTC #5

Allright I will test it and tell you the outcome.

Daniel 2020-02-05 05:59:43 UTC #6

Sure, keep me udpate.

Baran_Yucesu 2020-02-06 07:39:56 UTC #7

Hello again, I installed uarmStudio and controlled the arm, movement is not a problem but when I click the gripper icon nothing happened.

Daniel 2020-02-06 13:28:33 UTC #8

Got that.
Should be the gripper issue or the communication issue. Please copy this link with your name/phone/address and SN of the uarm and then send to support@ufactory.cc to get RMA service.

Thanks