uArm Swift Pro Serial No.: S/N: UP130018040243
Firmware Version: 3.2.0
Operation System: Linux (fresh installation of Linux Mint 19.1 Cinammon, during installation option ‘install 3rd party software’ checked)
uArm Controlling Method: uArm Studio 1.1.20
Information from uArmStudio → Menu → About uArmStudio:
uArm Studio 1.1.20
uArm Core: 1.0.1
Compatible: SwiftPro 3.1.30
System Info: OS Version: linux x64 4.15.0.45-generic
Information from uArmStudio → Settings → Device:
Device Information (blank)
Device (blank)
Port Number (blank)
Firmware Version (blank)
Serial Number (blank)
Studio Information
Studio Version 1.1.20
Studio Channel prod
OS linux x64 4.15.0-45-generic
uArmCore Version 1.0.1
Studio Language en
Information from uArmStudio → Settings → Troubleshooting:
INSPECTION Suggestion
uArm is not connected. Driver is not installed.
Downloaded report from uArmStudio → Settings → Troubleshooting:
{
“Studio”: {
“APP_NAME”: “uArmStudio”,
“APP_VERSION”: “1.1.20”,
“Channel”: “prod”,
“CATEGORY”: “software”,
“LANG”: “en”,
“OS_INFO”: “linux x64 4.15.0-45-generic”,
“OS_TYPE”: “linux”,
“OS_ARCH”: “x64”,
“MAIN_WINDOW_URL”: “file:///tmp/.mount_uArmStz1u4Se/app/resources/app.asar/dist/index.html”,
“FAQ_URL”: “htt p://issue.ufactory.cc/faq.html”,
“HOME_PAGE_URL”: “http://ufactory.cc”,
“SOCIAL_URL”: {
“forum”: “htt ps://forum.ufactory.cc”,
“github”: “htt ps://github.com/uArm-Developer”,
“facebook”: “ht tps://www.facebook.com/groups/1653721141585397”
},
“APP_COPYRIGHT”: “@2018 UFACTORY”,
“UPDATE_URL”: “h ttp://update.ufactory.cc/releases/updates.json”,
“FIRMWARE_DEFAULT_DIR_PATH”: “/tmp/.mount_uArmStz1u4Se/app/resources/studio/firmwareDefault”,
“UARM_CORE_PATH”: “/tmp/.mount_uArmStz1u4Se/app/resources/studio/uarmcore”,
“UARM_VISION_PAH”: “/tmp/.mount_uArmStz1u4Se/app/resources/studio/uarmvision”,
“UARM_VISION_LISTEN_PORT”: “18322”,
“UARM_VISION_VERSION”: null,
“UARM_CORE_LISTEN_ADDRESS”: “127.0.0.1”,
“UARM_CORE_LISTEN_PORT”: “18321”,
“UARM_CORE_VERSION”: " 1.0.1",
“WEBSOCKET_SERVER_ADDRESS”: “ws://127.0.0.1:18321/ws”,
“CAMERA_LISTEN_URL”: “h ttp://127.0.0.1:18321/video”,
“STUDIO_DIR_PATH”: “/home/tm/uarm/studio”,
“MINIMUM_FIRMWARE_VERSION”: “3.2.0”,
“HOME_DIR_PATH”: “/home/tm/uarm”,
“STUDIO_CONFIG_PATH”: “/home/tm/uarm/studio/config.json”,
“FIRMWARE_DIR_PATH”: “/home/tm/uarm/firmware”,
“AVRDUDE_DIR_PATH”: “/tmp/.mount_uArmStz1u4Se/app/resources/studio/avrdude”,
“LOG_DIR_PATH”: “/home/tm/uarm/studio/log”,
“DRIVER_DIR_PATH”: “/tmp/.mount_uArmStz1u4Se/app/resources/studio/driver”,
“CURA_DIR_PATH”: “~/CuraForuArm”,
“CACHE_DIR_PATH”: “/var/local/uarmStudio”,
“API_HOST_URL”: “h ttp://studio.avosapps.us/”
},
“UArm”: {
“portName”: null,
“firmwareVersion”: null,
“hardwareVersion”: null,
“productName”: null,
“productType”: null,
“portSerialNumber”: null,
“currentX”: null,
“currentY”: null,
“currentZ”: null,
“currentR”: null
},
“Problems”: {
“coreExisted”: true,
“coreRunning”: true,
“coreConnected”: true,
“uarmConnected”: false,
“driverInstalled”: true,
“uarmPortConnected”: true,
“other”: “”
},
“ports”: [
“/dev/ttyACM0”
]
}
Output of linux command ‘sudo lsusb’:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 006: ID 04f3:0103 Elan Microelectronics Corp. ActiveJet K-2024 Multimedia Keyboard
Bus 001 Device 005: ID 09da:9090 A4Tech Co., Ltd. XL-730K / XL-750BK / XL-755BK Mice
Bus 001 Device 004: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 008: ID 2341:0042 Arduino SA Mega 2560 R3 (CDC ACM)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Cleaning cache in uArmStudio → Settings → Troubleshooting doesn’t help.
When I restart computer and run Windows 10 then everything works fine.
When I restart computer again and run Linux then there is a problem like above.
How can I solve this?
