I have installed Ubuntu 18.04.2 LTS (full install on hard disk, during installation option ‘install 3rd party software’ checked), but unfortunately it didn’t help. Still message “uArm is not connected. Driver is not installed.”. Below full information.
uArm Swift Pro Serial No.: S/N: UP130018040243
Firmware Version: 4.3.2
Operation System: Linux (fresh installation of Ubuntu 18.04.2 LTS, during installation option ‘install 3rd party software’ checked)
uArm Controlling Method: uArm Studio 1.1.20
Information from uArmStudio -> Menu -> About uArmStudio:
uArm Studio 1.1.20
uArm Core: 1.0.1
Compatible: SwiftPro 3.1.30
System Info: OS Version: linux x64 4.18.0-15-generic
Information from uArmStudio -> Settings -> Device:
Device Information (blank)
Device (blank)
Port Number (blank)
Firmware Version (blank)
Serial Number (blank)
Studio Information
Studio Version 1.1.20
Studio Channel prod
OS linux x64 4.18.0-15-generic
uArmCore Version 1.0.1
Studio Language en
Information from uArmStudio -> Settings -> Troubleshooting:
INSPECTION Suggestion
uArm is not connected. Driver is not installed.
Downloaded report from uArmStudio -> Settings -> Troubleshooting:
{
“Studio”: {
“APP_NAME”: “uArmStudio”,
“APP_VERSION”: “1.1.20”,
“Channel”: “prod”,
“CATEGORY”: “software”,
“LANG”: “en”,
“OS_INFO”: “linux x64 4.18.0-15-generic”,
“OS_TYPE”: “linux”,
“OS_ARCH”: “x64”,
“MAIN_WINDOW_URL”: “file:///tmp/.mount_uArmStmHm8MW/app/resources/app.asar/dist/index.html”,
“FAQ_URL”: “ht tp://issue.ufactory.cc/faq.html”,
“HOME_PAGE_URL”: “h ttp://ufactory.cc”,
“SOCIAL_URL”: {
“forum”: “htt ps://forum.ufactory.cc”,
“github”: “htt ps://github.com/uArm-Developer”,
“facebook”: “ht tps://www.facebook.com/groups/1653721141585397”
},
“APP_COPYRIGHT”: “@2018 UFACTORY”,
“UPDATE_URL”: “ht tp://update.ufactory.cc/releases/updates.json”,
“FIRMWARE_DEFAULT_DIR_PATH”: “/tmp/.mount_uArmStmHm8MW/app/resources/studio/firmwareDefault”,
“UARM_CORE_PATH”: “/tmp/.mount_uArmStmHm8MW/app/resources/studio/uarmcore”,
“UARM_VISION_PAH”: “/tmp/.mount_uArmStmHm8MW/app/resources/studio/uarmvision”,
“UARM_VISION_LISTEN_PORT”: “18322”,
“UARM_VISION_VERSION”: null,
“UARM_CORE_LISTEN_ADDRESS”: “127.0.0.1”,
“UARM_CORE_LISTEN_PORT”: “18321”,
“UARM_CORE_VERSION”: " 1.0.1",
“WEBSOCKET_SERVER_ADDRESS”: “ws://127.0.0.1:18321/ws”,
“CAMERA_LISTEN_URL”: “h ttp://127.0.0.1:18321/video”,
“STUDIO_DIR_PATH”: “/home/tm/uarm/studio”,
“MINIMUM_FIRMWARE_VERSION”: “3.2.0”,
“HOME_DIR_PATH”: “/home/tm/uarm”,
“STUDIO_CONFIG_PATH”: “/home/tm/uarm/studio/config.json”,
“FIRMWARE_DIR_PATH”: “/home/tm/uarm/firmware”,
“AVRDUDE_DIR_PATH”: “/tmp/.mount_uArmStmHm8MW/app/resources/studio/avrdude”,
“LOG_DIR_PATH”: “/home/tm/uarm/studio/log”,
“DRIVER_DIR_PATH”: “/tmp/.mount_uArmStmHm8MW/app/resources/studio/driver”,
“CURA_DIR_PATH”: “~/CuraForuArm”,
“CACHE_DIR_PATH”: “/var/local/uarmStudio”,
“API_HOST_URL”: “ht tp://studio.avosapps.us/”
},
“UArm”: {
“portName”: null,
“firmwareVersion”: null,
“hardwareVersion”: null,
“productName”: null,
“productType”: null,
“portSerialNumber”: null,
“currentX”: null,
“currentY”: null,
“currentZ”: null,
“currentR”: null
},
“Problems”: {
“coreExisted”: true,
“coreRunning”: true,
“coreConnected”: true,
“uarmConnected”: false,
“driverInstalled”: true,
“uarmPortConnected”: true,
“other”: “”
},
“ports”: [
"/dev/ttyACM0"
]
}
Output of linux command ‘sudo lsusb’:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f3:0103 Elan Microelectronics Corp. ActiveJet K-2024 Multimedia Keyboard
Bus 001 Device 003: ID 09da:9090 A4Tech Co., Ltd. XL-730K / XL-750BK / XL-755BK Mice
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 006: ID 2341:0042 Arduino SA Mega 2560 R3 (CDC ACM)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Cleaning cache in uArmStudio -> Settings -> Troubleshooting doesn’t help.
Again, like before, when I restart computer and run Windows 10 then everything works fine.
