USB appearing to have problems

uArm Serial No.: (the No. at the bottom of each uArm reading “UARM-XXXXXXXXXX”)

Firmware Version:

Operation System: Win(7,8,9,10)/Mac/Linux

uArm Controlling Method: uClient/UCS/Arduino/Python (Please specify the software/library version)


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What kind of the problem? The USB cable or the USB port? Thanks