Connection error with Direct Linear Motor & X-Arm7

xArm/850 Troubleshooting
1

I’m trying to connect x-arm7 using direct linear motor’s control box.

Ping test is successfully done, linear motor is working(both with ufactory studio and python SDK) and also gripper module(mounted on xarm-7) wokrs well. But the problem is that X-arm 7 is not configured as X-arm7.Instead, it prints the error as follows:
\
‘Controller Error’
Code: C44
SN is missing, incorrect, or inconsistent with the firmware type.

SN: XS13~
Type: xArm6

Please press down the E-stop on the Control Box, wait 5 seconds and then release, then go to “Settings = My Device - Device Info” page and restart the controlloer.
\\

System Info
Hardware
Robot Model: xArm6 (actually xarm7)
Robot Sn: XS130508D43A2A
Control Box SN: MC130510240001
Software
Firmware: 2.5.5
Studio Version: 2.5.109

Is there any way to make control box to recognize my xArm7 as xArm7, instead of xArm 6?

2

Hi Kjhwlgns,

Please follow the link below to reflash the firmware for xArm7.

After reflashing the firmware and rebooting the system, please press down the E stop button and release to reload the friction parameters.

Best regards,
Minna

1 Like
3

Hi Minna

Thank you for your help.

The problem has completely been solved with your assistant.

Thanks a lot!

Best regards,
Ji Hun