Joint 2 Not Working on xArm 5

Currently the arm performs all movements that are desired, except for moving Joint 2. It appears this joint never unlocks during the enabling process.

Hi Trevor,

Please send to SN of your xArm5 to
Is there any error prompted by our software when rotating J2? Please enter ‘Settings-Advanced Tools-Debugging Tools- Unlock joint’, try to unlock joint2 and shoot a video to us, thank you.

Best regards,