Resolving error (C16) - Multiturn Encoder error

[Soumya]

Hello,

I am currently using a XArm 6

Problem: When I try to enable the robot from X Arm Studio I get C16 error. (Screen Shots attached).

What I have done so far.

1. I am able to ping the bot successfully.
2. X arm Studio software is able to detect the arm
3. Upgraded both software and firmware to 1.6.1

Help is much appreciated.

[jane]

Hello,
you can clear the error through the following steps:

1. Open the xArm studio
2. Enter the “settings”-“Advanced”-“Advanced tool”-“Joint tool”
3. Click the button “Multiturn-Encoder Error Clear” to clear the error.