xArm Lite6 network error

Please provide a solution to the symptoms below.
Model Name: Lite6
Lite6 software version: 2.1.0
SDK version: xArm-Python-SDK 1.13.8

A problem occurs where Lite6 and the network are disconnected during normal operation.
ping test fhsms Normally connected.
Please help.

Hi Choicw,

Please check if you can you access UFactory Studio normally when it shows ‘xarm is not connected’.
Please share the SN and the script you are running to support@ufactory.cc

Best regards,
Minna