How about upgrade to the latest firmware 1.4.1 and try again?
Hi, there is an update for that issue, please check it here: [Official] End module error, IO communicaion error and joint communication error
May I know if any update firmware to solve the suction cup problem? How could I know what is the most updated firmware version?
Hello, you can update the firmware and xarm studio to the latest version1.6.1.
Please refer to the article to update the firmware and studio : http://help.xarm.cc/en/articles/4080803-guide-to-update-the-xarm-studio-and-xarm-firmware
I have update both firmware and farm studio. But I connect the arm after update .It got connection refuse in the tool gui. Pls advise what’s the problem.
Hello, after updating, you need to reboot the control box. It takes 2-3 minutes for the control box to start. You need to wait 2-3 minutes before connecting the robotic arm with xarm-tool-gui.